Customer Highlights
How Havenshine Automated Billing for Autonomous Lawn Care with Maple
Usage-based billing is gaining significant traction in the SaaS industry, offering flexibility by charging customers for the exact amount of services they use, such as storage or data processing. This model is seen as innovative, but it is actually rooted in a concept that has existed for over a century with utilities like water and electricity. Just as households have long paid for the amount of water or power they consume, SaaS companies now apply the same principle to software, ensuring customers only pay for the resources they actually use.
In that vein, businesses like Havenshine are redefining traditional industries with smart, efficient solutions. One of their most impressive innovations is a driverless solution that allows lawnmowers to operate in a flock. These machines don't just cut grass — they revolutionize lawn care. However, with innovation comes unique challenges, and for Havenshine, one of those was finding an effective way to manage billing for their driverless mowing solutions.
Challenge
Havenshine needed a flexible billing system that could track the usage of each driverless lawn mower along with managing traditional flat-rate pricing. To ensure fairness and accuracy, Havenshine required a platform that could generate bills based on how long and how often the mowers were used and enable easy invoicing.
Solution
Recognizing the challenge, Havenshine leveraged Maple's simple subscription API to start managing invoicing based on their customer needs. This quickly enabled automated invoicing for each customer across their various properties all without paying steep percentages of revenue like other billing platforms.
"With Maple, we are no longer sinking hours into manual invoicing. Our customers now receive professional-looking invoices, on-time, even when I am out of the office. The setup process was super fast and easy. On top of that, the platform is so flexible and has all the necessary APIs to allow our driverless mowers to send usage data without human intervention."
Results
Through their partnership with Maple, Havenshine quickly supported additional pricing models for their customers and saw tremendous benefits for future scalability.
- Customer Satisfaction: Havenshine can now support multiple billing mechanisms for their customers across flat-fees or usage-based. This helps Havenshine retain their customers with pricing that works for them.
- Automation: Havenshine has set themselves up for the future by deploying Maple to automate their invoicing and collect on outstanding invoices. Havenshine saves time and reduces errors, allowing them to focus on business growth.
- Flexibility: Maple's flexibility ensures that the system can scale as Havenshine continues to expand, accommodating more mowers, customers, and new service offerings.
Conclusion
With Maple in place, Havenshine is better positioned than ever to grow their driverless solutions business. This partnership showcases how innovative companies like Havenshine can leverage modern SaaS solutions to solve real-world problems and deliver better experiences to their customers. Havenshine can also continue focus on what they do best — providing cutting-edge driverless solutions with precision and efficiency without worrying about billing-related operations.
Learn how you can also embrace flexible billing across any pricing model with Maple.