Customer Highlights
How LeagueApps Transformed Manual Billing Processes with Maple
We have been working closely with LeagueApps, a leading provider of sports management software, that enables registrations, scheduling, communications, facilities management and payments for sports clubs, tournaments and leagues.
With a large number of product lines and partnerships, the internal billing system at LeagueApps needed to scale up beyond manual invoicing by their finance team. Maple's automated invoicing capabilities and pricing structure to not take a percentage of revenue played a key role in enabling quick billing for new opportunities and products in their portfolio, without the lift of dedicating internal resourcing to update their billing systems.
Challenge
LeagueApps had their own internal billing solution connected to their Salesforce opportunities. However, this required the finance team to manually create invoices for each opportunity at the right cadence. This also made adding support for managing billing for new product lines a tricky internal prioritization concern, to the extent that the finance team found it easier to manage things in a spreadsheet instead.
As a result, they were losing key finance bandwidth towards manual and cumbersome invoicing instead of strategic efforts and losing the opportunity to collect and report on revenue in a timely manner.
Solution
Recognizing the challenge, LeagueApps decided to leverage Maple's automated invoicing, dunning and revenue reporting capabilities.
"Before Maple, our finance team had to manually file invoices for our facilities and design shop offerings. Now we've gotten all that time back to focus on more strategic work."
Results
After implementing Maple Billing, LeagueApps saw immediate benefits:
- Drastic Reduction in Invoicing Time: Automation significantly reduced the time the finance team spent on creating and sending invoices, freeing them up for more strategic tasks.
- Improved Collections: With centralized management of invoices and payments in Maple, LeagueApps was able to track their outstanding invoices and automate their dunning processes with email reminders, payment retries and card expiry reminders.
- Enhanced Revenue Visibility: With real-time reports, LeagueApps had a clearer view of their revenue streams, enabling better forecasting and financial planning and revenue recognition.
Conclusion
By automating their invoicing and revenue reporting processes with Maple Billing, LeagueApps was able to streamline their financial operations, reduce manual effort, and gain valuable insights into their revenue. The switch to Maple was not just about automation—it was about empowering their team to focus on growing the business rather than getting bogged down by administrative tasks.
For organizations like LeagueApps, investing in an automated billing solution like Maple can be a game-changer. As the company continues to grow, Maple ensures their financial processes remain efficient, accurate, and scalable.
Learn more about Maple's robust invoicing features for different pricing models.